IT Technician APPLY NOW

Northern Suburbs, Cape Town
Full time

Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position will be based at our office in Brackenfell.

Duties and Responsibilities

  • End user support
  • Monitoring of software solutions
  • Troubleshooting of software issues and end-user problems
  • Software integration and associated infrastructure support
  • On site network support
  • Install and implement of all IT equipment: Computers, laptops, laying of network cables, install of IP Phones, installation and configure of IP-CCTV camera’s
  • Ensure the alignment of technology and business objectives.
  • Keep abreast of latest technology and process improvements with focus on continuous improvement
  • Ensure efficient and cost effective BAU support is delivered to the customer in line with the business objectives.
  • Engage frequently with the pharmacies to maintain awareness of expectations and service delivery experiences
  • Ad hoc responsibilities as required to support the operational requirements of the pharmacies and central office
  • Travelling between pharmacies from time-to-time

Qualifications and Experience:

  • Completed IT related National Diploma (Required)
  • IT Degree (Desirable)
  • ITIL V3 Certified (Desirable)
  • 1-2 years in a similar role (Desirable)
  • Linux (Desirable)
  • Knowledge of Unisolve Pharmacy program (Desirable)


  • Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
  • Client centricity and Collaboration
  • Delivering Results and Meeting Customer Expectations
  • Relating and Networking | Team Work
  • Stress Tolerance
  • Analytical Ability
  • Planning and Organising | Problem Solving  

Kindly note only applicants who meet the minimum requirements and that are short-listed will be contacted. ​We are committed to the principles of Employment Equity. If you have not been contacted within 2 (two) weeks, please accept that your application has been unsuccessful.

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